Return/Refund Policy

Effective Date: 12/15/2024

Return/Refund Policy for Trust Acadiana

At Trust Acadiana, we are committed to ensuring our members are satisfied with their membership. If for any reason you are not completely satisfied with your initial membership fees, we offer a hassle-free, 365-day refund policy.

Terms of the Refund Policy:

  1. Eligibility: This policy is applicable only to initial membership fees paid at the time of sign-up.

  2. Refund Request: To initiate a return, please contact our customer service team within 365 days of your membership purchase. You can reach us at [insert contact information].

  3. Processing Time: Once your refund request is approved, the refund will be processed within [insert timeframe, e.g., 14 business days].

  4. Conditions: The refund will only be issued if the membership has not been utilized extensively or if there has been no violation of our terms & conditions.

  5. Non-Refundable Items: Any additional fees or charges related to services or products outside of the initial membership fee are non-refundable.

We value our members and appreciate your trust in us. If you have any further questions regarding our refund policy, please do not hesitate to contact us.